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TERMS AND CONDITIONS

Terms:
Net 30 with approved credit. A service charge of 1-1/2% per month may be added to accounts past 30 days.

Prices:
F.O.B. our Facility or manufacture’s warehouse. Prices are subject to change without notice. 

Credit:
Orders must be placed with a major credit card unless credit has been approved. 

Damages:
Claims for merchandise damaged in transit must be filed with the delivering carrier, not Stone Boss Industries.

Returns:
Return authorization must be approved from Stone Boss Industries before any merchandise may be returned for credit. A 15% restocking charge may be assessed on all returns. All returns must be requested within 30 days of order date. All returns are store credit only.

Special Orders:
Special orders or standard products modified to a customer’s specification Cannot be returned.

Shortages:
Please inspect all cartons upon receipt. Any claims for shortages must be reported promptly, with a maximum of 48 hours from receipt, or the claim will not be honored.

Liability:
Important Notice: The following is made in lieu of all warranties, expressed or implied. Stone Boss Industries and or manufacturer’s only obligation shall be to replace such quantity of the product proved to be defective provided that such guarantees or replacements are a stated policy of the manufacturer. Stone Boss Industries and/or manufacturer shall not be liable for any injury, loss or damage, direct, incidental or consequential, arising out of the use of or the inability to use the product. Before using, user shall determine the suitability of the product for his intended use, and user assumes all risk and liability whatsoever in connection therewith. The foregoing may not be altered except by an agreement signed by officers of Stone Boss Industries. Pictures and descriptions in catalog are a representation and delivered products may have variations. Stone Boss is not liable for any typographical errors that may appear in the catalog. 

Cautions Warnings:
Please read and follow the manufacturer’s directions found on all labels for the products we sell. Some items can be hazardous if improperly used.

Repairs:
Stone Boss Industries will do everything within its power to repair or replace items that are damaged or do not perform properly. Blatant misuse will result in product being returned to sender. Manufacturers do not give us the authority to automatically replace or issue credit for material returned to us. We must return the item to the manufacturer, who reserves the right to repair the product and return it to you, rather than replacing or issuing credit. Replacement products are subject to being invoiced to you until we receive your material back in our warehouse. We will issue a pickup at our expense, if we are at fault. once we have received your return, credit considerations will be made.

General Credit Policies:
Open account status is a privilege given to customers in good credit standing. If you are new in business or fail to meet our credit requirements, orders must be placed with a major credit card. Returned checks automatically terminate open account status and are subject to a returned check fee.

Welcome to our new site. Not all items and pricing is 100% updated but feel free to place
an order and we will call to review it.